team leader - fixed schedules, Night Shift - starts at 35kThe Virtual Hub Philippines

Our Team Leaders (also known as Results Coaches of The Virtual Hub) manage diverse teams of Virtual Assistants who work with different clients on different accounts IN A NON-CALL CENTER ENVIRONMENT. Each VA's needs are different from the others, so we are looking for a Leader who is able to adapt to a very dynamic working environment and is willing to work on ensuring each VA on their team is successful and supported.
 
Job Highlights:
Hybrid Setup during COVID
Fixed Weekends Off
Competitive Salary Provided for Relevant Experience
Above-average salary increases based on performance
WHAT WE OFFER:
COMPETITIVE SALARY PACKAGE based on previous experience Starting from 35k
Government-mandated and company-mandated benefits
FIXED WEEKENDS OFF -- Enjoy your weekends with friends and family!
FIVE MAJOR HOLIDAYS OFF: Christmas, Boxing Day (December 26), New Year's Day, Maundy Thursday, and Good Friday
HMO, upon signing the probationary contract
Annual Salary Performance Review
Accessible Work Location
Work-life balance
A stable, long-term job, not client-dependent - enjoy regular employment with us!
A fun working environment
A great collaborative and supportive company culture
A 'Pod' of you, a Results Coach & Client Success Manager to deliver Rockstar results to our clients.
An internal Helpdesk to provide support and assistance on your tasks
A Heart Partner - just for you and your personal employee journey with us.
WHAT OUR SUCCESS COACHES DO:
Communicate and work with our clients - owners of small- to medium-scale businesses based abroad
Communicate and work with your team and 'POD' to deliver results for clients
Manage and lead a team of Virtual Assistants, each of whom handles one or two unique customer accounts
Work closely and collaborate with local and foreign members of the management/operations team
Communicate concerns of team members to the management
Advocate for team members and foster a collaborative, safe, and non-toxic working environment 
Implement The Virtual Hub's policies
Provide encouragement and motivation to team members, including communicating team goals and identifying areas for new training or skill checks
Monitor each team member's performance and develop and implement strategies to address or avoid individual performance issues
Develop strategies to promote team member adherence to company regulations and performance goals
Conduct team meetings to update members on best practices and continuing expectations
Generate and share comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
WE ARE LOOKING FOR TEAM PLAYERS WITH:
Initiative and charisma
Solid leadership and coaching skills
At least 3 years' worth of experience in managing a group or teams of people
In-depth knowledge of performance metrics
Technical know-how and a willingness to adapt to different kinds of situations and people
Excellent communication skills in the English language
Organizational and time-management skills
Ability to make quick and smart decisions under pressure
Learn More: https://www.thevirtualhub.ph
 
Company Overview
 
We are "Great Place to Work" Certified!!!
 
Wouldn't you want to be part of a company that goes beyond offering competitive salaries and benefits packages; but also involves recognizing their employees' unique talents and providing them with the tools they need to grow professionally? With The Virtual Hub, our leadership team makes sure that our employees feel included and valued, making sure every voice is heard throughout the organization - no small or big roles here
 
If all of this made you excited, look no further. The Virtual Hub is looking for talented individuals with a passion for creative solutions and dynamic careers! This is the place for you.
 
WHO WE ARE: 
We are one of the fastest-growing VA companies in Cebu, and we run 24 hours a day, Monday to Friday. Our in-house trained team of Virtual Assistants specialize in the creative and administrative sides of digital marketing to assist our clients as they scale their businesses.
Our clients need to free up their time and increase their productivity so The Virtual Hub team is committed to collaborating with them to make this happen. Our clients are mainly located in Australia, the United States, and Europe.
 
RECRUITMENT
The Virtual Hub is currently on a Hybrid setup due to the COVID-19 threat. Therefore, all our processing is done online. Shortlisted applicants will be contacted for initial tests.
Final Interviews are to be scheduled 2-3 business days
In other words, you can know the result of your application quickly! All you need to do is to keep your lines open for updates!
TRAINING AND WORK
You will be put through our acclaimed and paid 3-week intensive training program to prepare you for the job responsibilities.
You will have the option to train and work at home or in our office in I1 Building in Cebu IT Park in Cebu City.
You will have access to the management team based in Cebu, Manila, and Australia, who will provide support and ongoing training to you as you go about your daily work.