senior business associate- Human ResourcesTech Mahindra

Responsibilities:
Serve as the overall SPOC for HR-related concerns for a specific program
Drive employee awareness of company rules and regulations, and HR guidelines
Collate and manage documentations needed for administrative hearings and evidences
In partnership with Operations, conduct reviews and performance management/coaching with employees who are deemed underperforming with the goal of increasing productivity and job security
Bridge the gap between Human Resources and Operations by establishing and maintaining communication lines
Communicate with Cluster Heads (Operations, Training, Quality) regarding the specific challenges of each, and devise plans and activities with the goal of curbing attrition and employee dissatisfaction
Take part in performance management reviews
Conduct Root Cause/Deep Dive Analysis on major causes of employee attrition and dissatisfaction
Requirements:
College Graduate (preferred), any field; Preferably of a Human Resources-related course (ie Psychology, Sociology, Human Resource Management)
Minimum of 2 years in a Specialist role handling Employee/Labor Relations (preferred)
Working knowledge in other facets of HR Management (C&B, Engagement, et al)
Willing to work in Cebu IT on a shifting schedule and onsite set-up