quality risk and Compliance managerTech Mahindra

Responsibilities:
 Developing and implementing fraud prevention strategies, such as creating fraud detection rules
and identifying vulnerabilities in the system
 Analyse and provide comprehensive impact of fraud in terms of legal & regulatory requirements,
operational and financial risk/losses
 Perform process and system gap assessment to provide mitigation and build governance for the
issue. Build Risk Log and keep a track on adherence for the issue highlighted
 Monitoring and analyzing call and data traffic, wherever applicable to detect patterns and
anomalies that may indicate fraud
 Work on big data for trend analysis and provide updates to management
 Conducting relevant ethical hacking assessments to identify vulnerabilities in the organization's
systems and processes
 Work on projects and/or investigations, deliver reports and contribute to briefings to line
management and relevant stakeholders. This will include the analysis of open source information,
internal information, liaison with internal/external stakeholders and analysis of available data
 Lead and perform ad hoc tasks, projects and other workstreams as directed by line management
Functional Skills and Competencies:
 Ability to accurately analyse findings by the team to prevent incorrect information and negative
impact on business operations
 Demonstrate problem solving with data through independent interpretation
 To work cross functionally with other business areas to share root cause analysis and fix issues
by using appeals to reason, data and facts through efficient solutions
 Demonstrating competent communication skills with peers and stakeholders to establish effective
business relationships within the company and assist management in the understanding and
adaptation of internal control principles
 Supporting and encouraging team members to be proactive in identifying opportunities to share
best practice with SMT and Managers to improve the control environment in the organization
Managing and overseeing team performance through performance planning, coaching and
performance appraisals
 Ability to have discussions with stakeholders and team members on setting stringent auditing
procedures for improving control and governance processes in the organization with mutual
agreement
 Providing training and support to other employees on fraud prevention measures
Other key skills:
 Self-motivation, determination and confidence in your abilities
 Meticulous attention to detail
 Excellent problem-solving skills
 Ability to work to deadlines, under pressure
 Ability to work on your own initiative and as part of a team
 Strong MS office skills (Excel and PPT)
 Excellent interpersonal and communication skills, including good presentation and report writing
skills