Project AssistantOpus Global Solutions Inc.

We are seeking a couple of Project Assistants to join our team. You will be asked to handle creating all of the tasks for the client success department of the account. To be successful in this position, you'll need to be a self-starter, capable of speaking with foreign clients and leads, and show excellent attention to detail.
 
Main Responsibilities:
Respond to incoming calls and emails for our client success department, set priorities, and ensure ticket flow.
Create support request tickets for our internal teams
Create graphics tasks and request tickets with detailed instructions to our graphics teams
Create request tickets for items that need to be altered/changed after a client call
Perform other ad-hoc duties assigned by the immediate head
Requirements:
College level, preferably in an IT or computer-related field
Experience in client handling, organizing meetings, and notes
Experience in Salesforce is be beneficial
Knowledge of Graphic Design best practices and Graphic Design platforms is preferred
Strong organization skills including demonstrable multi-tasking and planning skills
Fluent in verbal and written English as well as rapport-building skills
Should be able to work night shift hours of 9:00 AM - 6:00 PM PST and/or 9:00 AM - 6:00 PM EST, and during holidays