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cafe ManagerBuzzy Coffee & Tea Products Trading

Workplace: Cebu
Salary: Agreement
Work form: Full time
Posting Date: 15/05/2024
Deadline: 20/03/2024

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Company Description
 
BUZZY COFFEE AND TEA PRODUCTS TRADING is a leading service provider in the catering industry, with extensive experience in the Chinese market since its establishment in 2013. Our business encompasses a wide range of services, including coffee and milk tea training, sales of second-hand and brand-new coffee machines, sales of other bar equipment, as well as the supply of coffee and milk tea raw materials. We provide a comprehensive one-stop solution, covering professional services such as training, product development, operational guidance for store openings, store decoration, and marketing event planning for store launches. Leveraging our 10 years of industry experience, we have successfully trained over 18,000 to 25,000 coffee shop owners and accumulated valuable experience with numerous well-known brands.
 
CAFÉ MANAGER
 
Job Overview
 
A Café Manager is responsible for managing the daily operations of a Cafe, including scheduling staff, training employees, ordering supplies, monitoring finances, and maintaining a clean and inviting environment. They also nurture customer relationships, resolve issues, and strive to create a popular and reputable local cafe.
 
Responsibilities and Duties
Supervise day-to-day operations of the cafe
Hire and onboard new staff and baristas
Train employees on drinks preparation and proper use of coffee equipment
Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
Maintain updated records of daily, weekly and monthly revenues and expenses
Add new menu items based on seasonality and customers' preferences (for example vegan coffee drinks)
Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
Ensure all cafe areas are clean and tidy
Nurture friendly relationships with customers to increase loyalty and boost our reputation
Qualifications
Work experience as a Cafe Manager or Barista  for at least three (3) years
Hands-on experience with professional coffee machines
Good math skills
Availability to work within opening hours (including weekends and holidays)
Excellent communication skills with the ability to manage and motivate a team
Customer service attitude and expert customer service experience
Bachelor's Degree is a plus
Additional certification (e.g. in Business Administration or Hospitality) is a plus
Perks of Working With Us!
Paid Leaves
Monthly Peformance Bonus
Attendance Bonus
Sales Incentive
Service Awards
Team Building Activities
Mandated Benefits

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Buzzy Coffee & Tea Products Trading


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