supervisor, Talent Acquisition - us support (cebu onsite)Continuum Global Solutions

At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional.
Are you an exceptional leader who AIMS HIGHER. REACHES FARTHER in motivating a team to achieve success in everything they do? Can you ACT BOLD.BE PASSIONATE in attracting the right talent? Can you BE ONE.HELP MANY in a way that builds a collaborative relationship with others? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION?
JOIN OUR TEAM TODAY!
We are hiring a Recruiting Supervisor in Cebu City, Philippines who will oversee a team of US Support high-volume recruiters and I9 Verifiers onsite. The Supervisor will be responsible to train, coach, and motivate their team to meet targets that push for growth within the organization. This is a full-time position with competitive pay, health benefits, opportunity for continuous growth, and many more employer perks. If you have the desire to make change, take on challenges, and experience fulfillment, then this is the place to be!
RESPONSIBILITIES:
-Supervises and coaches a team of high-volume recruiters and assists with oversight over other US Support team members
-Continuously update, design, and improve recruiting procedures (i.e. job application, onboarding, etc)
-Track and manage the team's performance, recruitment KPIs, and professionalism
-Stay up to date on labor legislation and inform recruiters and hiring managers about changes in regulations
-Cultivate a strong working relationship with internal departments and have effective/open communication regarding challenges or shortfalls
-Ensure all compliance with the hiring and company policy for internal and external hires, verified through audits, assessments, and customer feedback
-Lead all ongoing team engagement activities that help ensure job satisfaction and workforce productivity
-Serve as SME on recruitment process and systems
-Manage special projects and tasks as assigned by the manager or other staffing leadership, such as serving on process improvement, coordinating small-scope short-term projects, etc.
-Recruits for non-agent roles as needed.
-All other duties assigned
REQUIREMENTS:
-Must possess at least a Bachelor's/College Degree in HR/Recruitment or a related field preferred
-3+ years of work experience in high-volume recruitment BPO
-Excellent written and verbal communication skills
-Strong command of the English language
-Effective organizational and time management skills
-Data-driven & analytical mindset
-Ability to work on multiple hiring goals simultaneously
-Exhibit professionalism
-Work shifting schedules to meet the needs of the business primarily supporting the US hours
BENEFITS & PERKS:
-Competitive base salary
-HMO coverage
-Life insurance upon joining
-5 days paid emergency leave
-12 days paid vacation leave
-12 days paid sick leave
-State-of-the-art Recruitment Hub & great work environment
About Continuum Global Solutions, LLC
Continuum Global Solutions' customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at
continuumgbl
Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA).
Continuum recruiting correspondence will always come from a talent acquisition representative with an official continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to
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Cebu
Permanent
Full-time