process Documentation associateeLink Systems & Concepts Corp.

PROCESS DOCUMENTATION ASSOCIATE
 
Skills and Experience Required:
Candidate must be a graduate of Bachelor of Science in Industrial Engineering
Has good written and oral communication skills
Can work with less supervision
Has a sense of urgency
Proficient in Microsoft Office applications
Has excellent technical writing skills
Must exhibit some level of adaptability to changes
Can work flexible working hours when required on occasion to meet work load and deadline needs.
Strong organizational skills.
With or without experience are welcome to apply
Key Responsibilities:
Document the business processes and provide research assistance to management
Responsible for the documentation of business processes, workflows and training material.
Work with management to analysis the business processes, workflows and training material for improvement opportunities and when needed, help define the operational impact of proposed modifications.
TASKS:
Interviews internal Business Subject Matter Experts (SMEs) to understand work functions and processes and gather information.
Develop materials to document operational end-to-end process flows
Summary recommendations from SMEs for process improvements and other findings
Writes detailed policy and procedure documents based on discussions with process owners and identification / creation of process flows with an emphasis on accuracy and compliance with business needs.
Develop and organize work instructions, visual aids, and other education materials
Provide recommendations on processes reviewed as outlined in the document.
Work with Process Documentation Specialist in providing EOD, EOW and EOM productivity numbers.
Ensure to hit the monthly targets set by the Opex Manager.