Front Office AssociateBadian Island Resort & Spa

Badian Island, your Luxurious Holistic Well-being Green Resort
 
Badian Island Wellness Resort is a romantic haven located at the hundred kilometers south of Cebu. It is an 8.5-hecatre private hideaway, boasting its landscaped gardens, private beach fringed with mangrove trees and coral garden teeming with marine life. It takes you to a place beyond extra ordinary.
 
Be part of our TEAM...
 
FRONT OFFICE ASSOCIATE
 
Key Responsibilities
 
The key responsibilities of the Front Office Associate include but are not limited to:
Register guests and assigns rooms. Accommodates special requests.
Assists in preregistration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange.
Reports any unusual occurrences or requests to the manager or assistant manager.
Knows all safety and emergency procedures, is aware of accident prevention policies.
Maintains the cleanliness and neatness of the front desk area.
Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Qualifications and Technical Experience
Highly proficient in written and spoken English;
Flexible in terms of work hours, open to shifting schedules, extended works hours and working on holidays and weekends.
Proficient in MS Office (Word,Excel,Powerpoint)
Graduate of Hospitality, Tourism or Hotel Managenent,
Must be willing to relocate/work in Zaragosa, Badian, Cebu