csr - hotel Reservation accountMetacom Business Process Outsourcing Solutions Inc.
What we offer:
Competitive Salary Package
Day/Mid/Night Shift - available
Pioneer Accounts Available
Incentives and Signing Bonuses & other Premium Benefits
Job Responsibilities:
Answering incoming calls from customers or clients and addressing their concerns or questions.
Making outgoing calls to follow up on customer inquiries or to market products or services.
Providing excellent customer service by resolving customer complaints and issues.
Maintaining accurate records of customer interactions and transactions.
Updating customer information in the database and ensuring its accuracy.
Collaborating with other departments within the organization to resolve customer issues.
Qualifications:
With or without BPO Experience
Open for High School Graduates / ALS Graduates
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
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Metacom Business Process Outsourcing Solutions Inc.
About the company
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About the company