bill review Associate (non-voice & wfh)Conduent
Performs routine call center activities concerning business products and services.
Uses standard scripts and established guidelines while under supervision, to meet SLAs.
Gathers all necessary information to update the database.
Escalates issues to senior levels, based on complaints or concerns.
Explains company policies to customers.
Responsible for the end-to-end resolution of customer issues.
Performs other duties as assigned.
Complies with all policies and standards.
Willing to work on-site (Pasay, MOA)
Open to fresh graduates. No BPO experience needed!
Experience in Encoding is a plus!
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Conduent
About the company
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