Operations Manager | start asapSOUND CONNECTION Philippines Inc.

We are looking for a dedicated OPERATIONS MANAGER to join our team for our graveyard shift and onsite assignment.
 
Key Responsibilities:
Communication and Coordination:
Ensure fluent English communication in telephone conversations and Zoom calls.
Maintain consistent communication with manufacturers and 3PL partners.
Order and Inventory Management:
Oversee the daily fulfillment of Shopify orders, ensuring they are shipped and marked as fulfilled.
Monitor inventory timelines, ensuring all orders are shipped by deadlines.
Coordinate with customs to clear inventory orders entering the USA.
Ensure timely delivery of samples to the USA.
Contractor and Team Management:
Manage contractors, including content creators, graphic designers, web designers, photographers, and videographers.
Post job listings, locate contractors, and conduct interviews.
Take direction from SOS, assign tasks to contractors, set deadlines, and ensure adherence to timelines.
Track project progress and content in SmartSuite, cataloging and tagging all incoming content.
Approve completed work and manage contractor payments.
Executive Support:
Support the Executive Assistant in meeting deadlines and deliverables.
Conduct weekly 30-minute 1:1 meetings with SOS to review project status.
Request regular reports from the Executive Assistant.
System Management and Process Improvement:
Manage and build out the SmartSuite system, including the creation and updating of the SOP library.
Ensure team members contribute to the creation and maintenance of SOPs.
Perform quality assurance for new products, including experiments to track performance metrics like battery drain and temperature.
Additional Responsibilities:
Assist with high-level tasks, such as managing wholesale orders, scheduling meetings and demos, and handling compliance and regulatory paperwork.
Troubleshoot and resolve issues with internal systems and applications.
Conduct research projects, such as evaluating new programs for size charts on the website.
Attend meetings and demos on behalf of Brandi, take notes, and report back.
High level testing and quality assurance of products 
Why apply with us?
Competitive Package with Salary Appraisals
Equipped with the latest technologies
Monthly Incentive Rewards on successful orders and Attendance Productivity
Offers Full-time employment and Career Growth
It is easily accessible from almost any part of the Metro Cebu area
Only a day Application Process
Service Incentive Leaves Upon Regularization
Attendance Productivity Incentives
Additional Hazard Pay within Qualifying Hours
Stable Job with Salary Appraisals
Holiday and Night Differential Premium Pay Rates
Job Promotion is highly possible... if YOU have the drive.
HMO/Health Insurance
Free Coffee
Work-Life Balance
Free Pre-hiring Medical Laboratories
Free Coffee
Staff Outsourcing Solutions, is an offshoring and outsourcing solutions provider based in Cebu. We enable foreign businesses to reduce costs, increase flexibility, and extend their global output by providing the most efficient ways we deliver our services. Our unique approach with dedication and commitment effectively removes the stress and conflict that would normally exist in businesses that are consistently keeping up with today's global demands.
 
Staff Outsourcing Solutions firmly believes in being transparent to its clients to apply effective ways to deliver results that extend your global reach. The variety of services we offer that targets specific market segments makes us a reliable and long-term solid partner to our clients. The opportunities we provide enabled us to serve several business organizations ranging from small start-ups to mid-size multinationals. With the core competencies of our professional workforce with excellent proficiency in English and flexible services, SOS is the right partner as an offshore and BPO solutions provider.
 
Overview:
 
Staff Outsourcing Solutions specializes in hosting, setting up, and managing offshore business operations in the Philippines on behalf of our clients from all over the world. Through offshoring business processes, our clients drastically reduce operational costs, increase flexibility, expand the reach on their operations globally, meet the increasing demand, and provide quality solutions around the world. The unique services we cater to our client's needs adapt to their specific needs. Staff Outsourcing Solutions has been flexible in offering services to different foreign business organizations, from small and medium-sized businesses to large multinational corporations.
 
Staff Outsourcing Solutions is proud to be an Equal Opportunity Employer. Sound Connection does not tolerate discrimination on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity, or any other basis covered by the Labor Law of the Philippines.
 
For more information about our company, visit the following sites:
Website: www.staffoutsourcing.com
Facebook Page: https://www.facebook.com/staffoutsourcingsolutions/
Instagram: @staffoutsourcingsolutions
LinkedIn: https://www.linkedin.com/company/13194738/admin/