Accounts Receivable/collections specialist (wfh)Dynamic Quest Philippines

Dynamic Quest is one of the best Managed IT Solutions firms in North Carolina. With offices in Greensboro, Winston-Salem, Cary, and the Philippines. The organization has an innovative, entrepreneurial culture, which is continuously devising new ways to serve its clients.
We are looking for an ACCOUNTS RECEIVABLE SPECIALIST who will primarily be reviewing the receivables and payments from our clients to DQ. This person will be contacting those clients that are late with payments, and will be discussing with clients about disputes. This resource would need to be able to communicate with key members within DQ to figure out and respond to the clients.
 
Job Responsibilities:
 
Utilize the bank lockbox, 3rd party payment processor and the Sage Intacct accounting system for accounts receivable processing and collection functions.
Post cash receipts daily.
Reconcile bank balance and 3rd party balances to the accounting system daily.
Research and rectify discrepancies in payment amounts within the bank or 3rd party processor.
Run reports in the bank, 3rd party and Sage Intacct to verify accuracy and completeness.
Send and reconcile customer statements when requested.
Process credit requests when approved.
Maintain current customer records by updating addresses, e-mails, banking information, etc....
Notify customers of third-party processor and create log-ins.
Review accounts receivable reports for accuracy including the AR aging report, Receipts report, account balance report, etc.
Perform collection function by reviewing AR aging reports and contacting customers via phone, email and mail to ensure payment.
Work with an outside collection agency when necessary.
Support Audit Process as requested by supervisor.
Job Qualifications:
 
Minimum 2-year prior experience in a U.S. corporate environment performing AP function.
Possess an excellent comprehension of American English.
Must present a professional phone presence.
Intermediate level skillset of Microsoft Office Excel.
Excellent American English comprehension, professional phone presence.
2-year experience in a U.S. corporate environment performing similar AP function.
EDUCATIONAL BACKGROUND:
 
Candidate must possess a Bachelor's/College Degree of Accounting or equivalent
 
SUMMARY:
 
Position Shift: Monday to Friday, 8:00PM - 5:00AM PHT (8:00AM to 5:00PM EST)
Location: Clark Freeport Zone, Pampanga, Philippines
Position Type: Full Time Employee
Salary: To be determined based on qualification associated with job role
Work set-up: Temporary WFH for Cebu-based new hires (subject to change to Hybrid)
Job Type: Full-time
 
Benefits:
Additional leave
Company events
Health insurance
Work from home
Schedule:
8 hour shift
Night shift
Supplemental pay types:
13th month salary
Overtime pay
Performance bonus